FAQ

Answers to what pet parents ask us most.

How fast will I see results?

Most dogs show noticeably calmer, less irritated ears within a few days of twice-daily use. Persistent yeast smell or buildup can take a bit longer to fully clear.

How do I use the drops?

Administer 3 warm drops per ear, 2–3 times daily, until symptoms disappear — usually within a couple of days. If symptoms persist, consult a veterinarian.

Is this safe for puppies?

Yes — the formula is gentle enough for regular use, but as with any new product, introduce it gradually and watch for any reaction.

What's actually in it?

Garlic, mullein, olive oil, St. John's Wort, calendula, and vitamin E — all-natural, cruelty-free, and handcrafted in the USA. No chemical detergents, phthalates, parabens, or sulfates.

How long does shipping take?

Orders ship from the US within 2 business days, free of charge.

What if it doesn't work for my dog?

Reach out to support@nova-nest.co within 30 days of your order for a full refund — no questions asked.

When should I see a vet instead?

If you notice significant swelling, discharge with a strong odor that doesn't improve, visible pain when the ear is touched, or your dog shaking its head persistently despite treatment, it's time for a vet visit — these can be signs of a more serious infection that needs professional care.